SUPPORT
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fancastarena@gmail.comPoints are awarded per contestant based on real events in each episode. Here's the full scoring table — these are the canonical values used by our scoring engine:
Positive events:
Causes a re-pairing +40 · Caught in a lie +35 · Argument / confrontation +30 · Original contestant (Ep 1 entry) +30 · Pairs up +25 (both partners) · Gets a new-arrival text +25 · Wildcard entry (mid-season) +25 · Returns to the show +20 · First kiss +20 · Survives public vote +20 · Confessional +15 · Challenge win +15 · Love triangle +15 (per contestant — 3 rows)
Negative events:
Reveal night exposed −25 · Eliminated −20 · Least voted by public −20 · Relationship breakdown −20 (both partners) · Left single at re-pairing −15 · Publicly rejected −15 · Public vote risk (bottom 2) −10 · Bad confessional −10 · Challenge loss −10 · Fence-sitting −10 · Invisible episode −5
Your captain earns 2× points that episode. Scores update after each episode ends and can take up to 30 minutes to process. You can see the full event-by-event breakdown in Score Hub.
Your squad holds 6 contestants: 4 active and 2 on the bench. Only your 4 active contestants earn points each episode — bench picks sit out but protect you if someone gets eliminated unexpectedly. Before each draft lock you choose which 4 are active and which 2 are on the bench. You can swap bench and active slots freely right up until the lock.
Before each episode lock, designate one of your 4 active contestants as captain. Your captain earns double (2×) points for every event that episode. The captain badge resets each episode — you must re-pick every week.
The draft locks when the episode begins (set by our admin team). You'll see a countdown timer on the Draft screen. Make sure your squad, bench, and captain are set before then — no changes are allowed once it's locked. You'll get a push notification reminder if you have them enabled.
Transfer windows open after each episode ends and close at the next episode's draft lock. You get 2 free transfers per episode window, and unused free transfers roll over — up to a maximum bank of 4. Additional transfers beyond your free allowance cost 4 points each deducted from your season total. You can also use a once-per-season Wildcard chip, which gives you unlimited free transfers in a single window.
Go to the League tab and tap "Create League". You'll get a unique invite code starting with FCA- that you can share with friends. To join, tap "Join League" and enter the code. Each league holds up to 8 members by default.
Prediction coins are a separate in-app currency (completely independent from your fantasy points). You start with 500 coins and earn 50 coins after each episode scores. Before each episode, you can stake coins on yes/no outcome markets — "Will Jake cause a re-pairing?", for example. Odds are set by how many players back each side. Coins are never real money and cannot be purchased.
Prediction vote: Before each episode, predict who will be eliminated tonight. Correct predictions earn you +50 bonus points added to your season total. Vibe ratings: After each episode, rate every active contestant with a vibe badge — 🔥 Feral, 💀 Snake, 💅 Iconic, 🫤 Meh, or 😇 Loyal. Community vibe tallies are visible on each contestant's profile card. Vibe ratings don't affect fantasy scoring — they're purely social.
At the start of each season (closes after Episode 2), you lock in three predictions: the winning pair, the first eliminated contestant, and the most dramatic contestant. These cannot be changed once set. Points pay out at the finale — +500 for the winning pair, +200 for first eliminated, +150 for most dramatic. A Forecast leaderboard tracks who called it right all season.
The trading market is a third economy (separate from fantasy points and prediction coins). Each manager starts with a 100m VC budget. Contestant prices range from 3m VC to 15m VC, starting at 5m VC, and move based on ownership percentage — the more managers who own a contestant, the higher their price. Prices are recalculated server-side after each episode scores. You sell at 91% of current price (a 9% spread). Buy and sell during the transfer window.
Budget Packs are optional consumable in-app purchases that top up your in-game trading budget (VC). If you've spent heavily on the contestant market and want to keep trading, you can buy a Budget Pack via the App Store. All payments are processed by Apple — we never see your card details. Budget Packs are one-off purchases (not subscriptions) and are consumed when the VC is credited to your account.
Refund requests for App Store purchases must be made directly to Apple at reportaproblem.apple.com. We are unable to issue refunds directly — all transactions are handled by Apple. If you believe a purchase was made in error or your VC was not credited, email us at fancastarena@gmail.com and we'll investigate.
Go to Settings → Account → Delete Account. This permanently removes your profile and personal data — your league history is anonymised and all standings are preserved. Deletion is irreversible. Any unused virtual currency (VC) is forfeited on deletion.
Scores are processed after each episode ends and can take up to 30 minutes to update. If your score still looks wrong after that, email us at fancastarena@gmail.com with your display name and the episode in question. We review all scoring disputes within 48 hours.
Your progress is tied to your account and syncs automatically across devices. Simply sign in with the same Apple or Google account on your new device and everything — picks, scores, league standings, and VC — will be there.
No. FanCast Arena is an independent fan game and is not affiliated with, endorsed by, or connected to ITV, Love Island, or any TV production company. It's built by fans, for fans — the same way fantasy football apps operate. Real contestant names are used in a game context under fair use / fantasy sports precedent.
We aim to respond to all support emails within 48 hours. During episode nights, responses may be slightly delayed.